Facility Management

Adopt a sophisticated approach to managing all aspects of your organisation’s facilities.

Leverage the power of a centralised solution from the raising of a maintenance request, preventative maintenance program, contractor certificates and contracts through to the management of your contractor entry.

Benefits from a single integrated facilities management solution with a consistent look and feel across your entire organisation.

A Full Range of Benefits

Seamlessly managing an organisation’s facilities management lifecycle using a combination of ERM Online products.

Validate your contractor entry

Seamlessly validate all your contractor certificates and site requirements including inductions when paired with our intelligent entry solution.

Contractor portal

Contractors can access and update their assigned work order requests, upload certificates of currency or complete inductions via a secured portal.

Automatic email reminders

Proactively handle contractor information with automatic reminder notifications directly to contractors for certificates and internal staff for contractor expiry dates.

Dashboard outputs

Dashboard analytics provide snapshots of all aspects allowing a better understanding of the nature of request with allocated service types, preventative maintenance forecast and upcoming certificate and contract expiries.


Key Features

  • Enhance transparency of information reduces the need for constant chasing and follow-ups
  • Take a photo from your mobile device to support the maintenance request
  • Improved communication with email updates at each process step of a request
  • Be a step ahead by beginning contractor negotiations prior to agreements expiring
  • Store, search and forecast all of your contractor information in a secure single digital solution
  • Email or SMS capabilities for notification of contractors who fail your entry requirements

Related Case Studies

It’s easy to get started

And it’s customisable. Chat with us to see how we can tailor a digital ecosystem for you.