Hospitality Case Study
The Problem:
Prior to ERM, the club had no system in place to determine which competencies and training were required of specific positions within the group, which resulted in a lack of RSA and RCG certificate expiration checks and expiration reminders.
Prior to ERM, the club had no system in place to determine which competencies and training were required of specific positions within the group, which resulted in a lack of RSA and RCG certificate expiration checks and expiration reminders.