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Service Solution


Why choose Service Solution?


See how our clients have taken advantage of this service

Safety Management System

The Challenge
To deliver an electronic version of a paper based system.

The Solution
Policies & procedures were available for download and printing however all forms, checklists, Competency to Operate and Take 5's were adapted and converted so clients could complete them online. Documents are now updated once with any changes and deployed immediately without delay to all clients.

David Randall

Managing Director - DRA Safety Specialists

"We made the decision to integrate our entire Safety Management System onto ermonline's platform which allows us to deploy and maintain our content quickly & efficiently for our clients."

Steadfast Compliance

The Challenge
To deliver an electronic solution and record keeping database for compliance management and reporting.

The Solution
Online forms relating to incidents/breaches, conflicts of interest, complaints, misconduct and training requests were built with notifications and approval workflow. These compliance items and forms are managed by administrators nominated within the system to respond, administer and report on any trends.

Matt Lewinsohn

Senior Legal Counsel - Steadfast Underwriting Agencies

"Ermonline's platform is an important step to integrate the agencies and have a consistent approach to compliance across Steadfast Underwriting Agencies."

On-line Scheduled Training

The Challenge
To have staff complete essential training like Manual Handling, Sexual Harassment and Food Safety on a semi regular basis without the tedious process of setting it up and knowing who hadn’t completed it.

The Solution
A series of tailored forms were built which had allocated users assigned to complete and was scheduled on a regular basis for completion. Each form contained a video clip and specific Yes/No questions based on the clip which calculated the users competency total on submission. At any time Management could see who had completed and who hadn’t.

Ana Flores

Rostering and Training Manager - St Johns Park Bowling Club

"ERM's Project Management Team brought together all the pieces so training is delivered efficiently and is cost effective."

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